When attempting to protect a VM with Zerto Virtual Replication, an administrator may receive an error of the following type:
VM [vmname] disk [diskname].vmdk was associated with a different solution that is not compatible with Zerto Virtual Replication. Dissociate it in order to continue replication.
This error indicates that the VM was previously configured for replication with a different replication solution, and was not correctly dissociated from that solution. This solution article explains the steps necessary to verify that this is the case, and to make the VM compatible with Zerto Virtual Replication.
Note: starting with ZVR 3.5, the system will try to specify which application is associated to the disk in question, such as in the case of vSphere Replication with “Host Based Replication” (HBR) or VMware View with the “Content-Based Read Cache” (CBRC).